Yotpo Swell
Integrate with Yotpo Swell and import loyalty points, loyalty tiers, redemptions (loyalty reward coupons), referral codes and more!
- Augment customer records with attributes like Loyalty Points Balance and Loyalty Tier
- Create personalized content that uses the customer's current Loyalty Points Balance or Loyalty Tier
- Remind your customers to share their referral link to earn points
- Notify customers that their shared referral link has not been claimed
- Notify customers that they have achieved a new Loyalty Tier and drive them to your website to claim rewards or that they have lost a Loyalty Tier and provide actions to earn the tier back
- Reward customers with Birthday offers
- Remind customers that they have unused Loyalty Points that are expiring soon
...and much, much more!
- An active paid subscription to Yotpo Loyalty (also known as Swell or Yotpo Swell).
- The Zaius Yotpo app does not import Ratings and Reviews at this time.
- The Zaius Yotpo app does not import historical data from Yotpo, data is collected on a go-forward basis.
- The beta does not support Loyalty Tier, Coupon or Offers in event-triggered campaigns.
Example of a Yotpo Loyalty Segment
In Zaius:
- 1.Go to Account Settings -> Integrations
- 2.Select Yotpo tile
- 3.Click Install
- 4.Copy the Webhook URL to clipboard
In Yotpo Swell:
- 1.Click Settings
- 2.Paste the URL from Zaius (step 4 above)
- 3.Click Save
Once you click "Save" updates to customers will happen as they occur, in real-time.
Yotpo Swell does not support historical import at this time.
Gain access to the following recipes by contacting Zaius support.
Recipe Name |
Yotpo: Loyalty Referral Completed |
Yotpo: Loyalty Points Expire Soon |
Yotpo: Loyalty Coupon Reminder |
Yotpo: Loyalty Coupon Earned |
Yotpo: Loyalty Tier Earned |
Yotpo: Loyalty Tier Lost |
Yotpo: Loyalty Points Available Reminder |
Yotpo: Loyalty Referral Not Claimed |
Yotpo: Loyalty Birthday Coupon |
Event Type | Event Action | Used by Yotpo |
loyalty | points_added | x |
loyalty | points_removed | x |
loyalty | referral_completed | x |
loyalty | referral_link_shared | x |
loyalty | tier_earned | x |
loyalty | tier_lost | x |
Event Type | Event Action | Fields |
loyalty | yotpo_coupon_awarded | yotpo_redemption_idyotpo_redemption_option_idyotpo_perk_id |
loyalty | yotpo_points_redeemed | yotpo_redemption_idyotpo_redemption_option_idyotpo_perk_id |
loyalty | yotpo_redemption_reminder | yotpo_redemption_option_idyotpo_points_needed |
loyalty | yotpo_birthday_reminder | current_loyalty_points_balanceyotpo_redemption_idyotpo_redemption_option_id |
The Yotpo Swell app imports all data in the Loyalty & Rewards base schema IN ADDITION TO the objects and fields below.
Object Name |
Yotpo Perks ( yotpo_perks) |
Yotpo Redemptions ( yotpo_redemptions) |
Yotpo Redemption Options ( yotpo_redemption_options) |
Field Name | Type | Description |
yotpo_redemption_id | string | ID of the associated redemption (coupon) in Yotpo |
yotpo_redemption_option_id | string | ID of the associated redemption option (coupon type) in Yotpo |
yotpo_points_needed | number | Points a customer needs to earn for a coupon in a coupon reminder event |
yotpo_perk_id | string | The ID of the Yotpo Perk (reward) relevant to this event |
yotpo_referred_customer_first_name | string | First name of the referred customer |
yotpo_referred_customer_last_name | string | Last name of the referred customer |
To learn more about Customers in Zaius, refer to the following:
Field Name | Type | Description |
yotpo_points_earned | number | Number of loyalty points earned via Yotpo |
yotpo_points_expire_at | ts | Expiration date, if applicable, for when Yotpo points expire |
yotpo_last_seen_at | ts | Date/time customer was last seen by Yotpo |
yotpo_third_party_id | string | Third party ID, if any, for this customer provided to your eCommerce Yotpo integration |
yotpo_pos_account_id | string | POS account ID, if any, for this customer provided to your eCommerce Yotpo integration |
yotpo_has_store_account | boolean | True if this customer is associated with a store account through Yotpo |
yotpo_source | string | Where the customer came from, if referred |
yotpo_expiration_job_id | string | Expiration job ID within Yotpo |
yotpo_perks_redeemed | number | Number of perks redeemed through Yotpo |
Field Name | Type | Description |
yotpo_loyalty_tier_points_multiplier | number | Points multiplier for this tier in Yotpo |
Field Name | Type | Description |
yotpo_emails_sent | number | Number of emails sent by Yotpo |
yotpo_emails_viewed | number | Number of views for emails sent by Yotpo |
yotpo_facebook_shares | number | Number of Facebook shares through Yotpo |
yotpo_email_shares | number | Number of email shares through Yotpo |
yotpo_twitter_shares | number | Number of Twitter shares through Yotpo |
yotpo_links_clicked_from_facebook | number | Number of clicks for Facebook shares through Yotpo |
yotpo_links_clicked_from_email | number | Number of clicks for email shares through Yotpo |
yotpo_links_clicked_from_twitter | number | Number of clicks for Twitter shares through Yotpo |
yotpo_average_amount | number | Average referral order value as reported from Yotpo |
yotpo_unique_clicks | number | Number of unique clicks for messages sent through Yotpo |
Field Name | Type | Description |
perk_id | string | Yotpo Perk ID |
campaign_id | number | Associated campaign ID within Yotpo |
merchant_id | number | Associated merchant ID within Yotpo |
customer_id | number | Associated customer ID within Yotpo |
reward_points | number | Reward points associated with the perk |
completed | boolean | True if the requirements for the perk were met |
completed_at | timestamp | When the perk was rewarded |
awarded | boolean | True if the per was awarded / redeemed |
awarded_at | timestamp | When the perk was awarded |
pending | boolean | True if the award is pending |
reversed | boolean | True if the perk was reversed in Yotpo |
reversed_at | timestamp | When the perk was reversed |
expired_at | timestamp | When the perk expired |
expires_at | timestamp | When the perk expires |
redemption_option_id | number | The ID of the associated redemption option |
history_title | string | History description provided by Yotpo |
created_at | timestamp | When the perk was created |
Field Name | Type | Description |
redemption_id | string | ID of the redemption in Yotpo |
created_at | timestamp | When the redemption was created |
updated_at | timestamp | When the redemptionw as last updated |
reward_text | string | Description of the reward, formatted for display to a customer |
approved | boolean | True if the redemption was approved |
approved_at | timestamp | Time when the redemption was approved |
is_admin | boolean | True if created by an admin |
is_pos | boolean | True if created at POS |
at_checkout | boolean | True if created at checkout |
third_party_id | string | Thrid party id associated with the redemption, e.g. coupon code |
Field Name | Type | Description |
redemption_option_id | string | ID of the redemption option in Yotpo |
name | string | Name of the redemption option in Yotpo |
description | string | Description of the redemption option in Yotpo |
icon | string | Icon used by the Yotpo integrations to represent this option |
cost_text | string | Cost to redeem, formatted for display to a customer |
amount | number | Number of points required to redeem for this reward |
Name | Parent | Child |
yotpo_redemption_option | events | yotpo_redemption_options |
yotpo_redemption | events | yotpo_redemptions |
yotpo_perk | events | yotpo_perks |
yotpo_redemption_option | yotpo_perks | yotpo_redemption_options |
Last modified 3yr ago