Yotpo Swell
Augment customer records with attributes like Loyalty Points Balance and Loyalty Tier
Create personalized content that uses the customer's current Loyalty Points Balance or Loyalty Tier
Remind your customers to share their referral link to earn points
Notify customers that their shared referral link has not been claimed
Notify customers that they have achieved a new Loyalty Tier and drive them to your website to claim rewards or that they have lost a Loyalty Tier and provide actions to earn the tier back
Reward customers with Birthday offers
Remind customers that they have unused Loyalty Points that are expiring soon
...and much, much more!
An active paid subscription to Yotpo Loyalty (also known as Swell or Yotpo Swell).
The Zaius Yotpo app does not import Ratings and Reviews at this time.
The Zaius Yotpo app does not import historical data from Yotpo, data is collected on a go-forward basis.
The beta does not support Loyalty Tier, Coupon or Offers in event-triggered campaigns.
In Zaius:
Go to Account Settings -> Integrations
Select Yotpo tile
Click Install
Copy the Webhook URL to clipboard
In Yotpo Swell:
Click Settings
Paste the URL from Zaius (step 4 above)
Click Save
Once you click "Save" updates to customers will happen as they occur, in real-time.
Yotpo Swell does not support historical import at this time.
Gain access to the following recipes by contacting Zaius support.
Recipe Name |
Yotpo: Loyalty Referral Completed |
Yotpo: Loyalty Points Expire Soon |
Yotpo: Loyalty Coupon Reminder |
Yotpo: Loyalty Coupon Earned |
Yotpo: Loyalty Tier Earned |
Yotpo: Loyalty Tier Lost |
Yotpo: Loyalty Points Available Reminder |
Yotpo: Loyalty Referral Not Claimed |
Yotpo: Loyalty Birthday Coupon |
Event Type | Event Action | Used by Yotpo |
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Event Type | Event Action | Fields |
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The Yotpo Swell app imports all data in the Loyalty & Rewards base schema IN ADDITION TO the objects and fields below.
Object Name |
Yotpo Perks ( |
Yotpo Redemptions ( |
Yotpo Redemption Options ( |
Field Name | Type | Description |
| string | ID of the associated redemption (coupon) in Yotpo |
| string | ID of the associated redemption option (coupon type) in Yotpo |
| number | Points a customer needs to earn for a coupon in a coupon reminder event |
| string | The ID of the Yotpo Perk (reward) relevant to this event |
| string | First name of the referred customer |
| string | Last name of the referred customer |
To learn more about Customers in Zaius, refer to the following:
Field Name | Type | Description |
| number | Number of loyalty points earned via Yotpo |
| ts | Expiration date, if applicable, for when Yotpo points expire |
| ts | Date/time customer was last seen by Yotpo |
| string | Third party ID, if any, for this customer provided to your eCommerce Yotpo integration |
| string | POS account ID, if any, for this customer provided to your eCommerce Yotpo integration |
| boolean | True if this customer is associated with a store account through Yotpo |
| string | Where the customer came from, if referred |
| string | Expiration job ID within Yotpo |
| number | Number of perks redeemed through Yotpo |
Field Name | Type | Description |
| number | Points multiplier for this tier in Yotpo |
Field Name | Type | Description |
| number | Number of emails sent by Yotpo |
| number | Number of views for emails sent by Yotpo |
| number | Number of Facebook shares through Yotpo |
| number | Number of email shares through Yotpo |
| number | Number of Twitter shares through Yotpo |
| number | Number of clicks for Facebook shares through Yotpo |
| number | Number of clicks for email shares through Yotpo |
| number | Number of clicks for Twitter shares through Yotpo |
| number | Average referral order value as reported from Yotpo |
| number | Number of unique clicks for messages sent through Yotpo |
Field Name | Type | Description |
| string | Yotpo Perk ID |
| number | Associated campaign ID within Yotpo |
| number | Associated merchant ID within Yotpo |
| number | Associated customer ID within Yotpo |
| number | Reward points associated with the perk |
| boolean | True if the requirements for the perk were met |
| timestamp | When the perk was rewarded |
| boolean | True if the per was awarded / redeemed |
| timestamp | When the perk was awarded |
| boolean | True if the award is pending |
| boolean | True if the perk was reversed in Yotpo |
| timestamp | When the perk was reversed |
| timestamp | When the perk expired |
| timestamp | When the perk expires |
| number | The ID of the associated redemption option |
| string | History description provided by Yotpo |
| timestamp | When the perk was created |
Field Name | Type | Description |
| string | ID of the redemption in Yotpo |
| timestamp | When the redemption was created |
| timestamp | When the redemptionw as last updated |
| string | Description of the reward, formatted for display to a customer |
| boolean | True if the redemption was approved |
| timestamp | Time when the redemption was approved |
| boolean | True if created by an admin |
| boolean | True if created at POS |
| boolean | True if created at checkout |
| string | Thrid party id associated with the redemption, e.g. coupon code |
Field Name | Type | Description |
| string | ID of the redemption option in Yotpo |
| string | Name of the redemption option in Yotpo |
| string | Description of the redemption option in Yotpo |
| string | Icon used by the Yotpo integrations to represent this option |
| string | Cost to redeem, formatted for display to a customer |
| number | Number of points required to redeem for this reward |
Name | Parent | Child |
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